Find answers
Ask in everyday language. Narrow the question and explore your NetSuite information.
Explore the experienceAI assistant for NetSuite
Don’t have to be a NetSuite expert.
AskCarmen.
Find what you need, make sense of your data, and get more done in NetSuite—with Carmen by your side.
Coming soon: Carmen, Your NetSuite Administrator
Limited beta · Administrator-enabled · Your NetSuite role
You asked
Which open vendor bills still need attention?
Carmen found
8 open bills created this year.
$29,556
remains unpaid
Illustrative response
Curious about Carmen?
Meet your Pocket Detective.
Explore AskCarmen
What would you like Carmen to help with?
Answers, financial understanding and documentation—with administration on the horizon.
Understand financials
Investigate figures, reporting questions and differences with a clearer place to start.
Explore financial workflowsKeep knowledge current
Bring scripts, document versions, change impact and your team’s notes into a shared catalogue.
Meet Carmen DocumentationWork through tickets
Imagine a teammate for IT and Operations investigations, context and next steps.
See what’s comingConfirm your workflow and account setup with the team. Vendor bills · Reconciliation · Month-end
Your questions, answered
Before you try Carmen.
What is Carmen?
Carmen is an AI assistant for NetSuite that helps teams explore business information through everyday questions and follow-up conversations. See how it works.
Is Carmen available for my NetSuite account?
Carmen is in limited beta for invited teams. The team will discuss your workflow, administrator enablement, account configuration and licensing before a pilot. Ask about beta access.
Does Carmen use my NetSuite permissions?
Business queries are checked under the user’s current NetSuite role. Account administrators manage access and enabled connections. Read the security and data overview.
How should I check an AI answer?
Confirm the role, date range, statuses, subsidiaries and currencies, then compare important results with the relevant NetSuite records or reports. Use our validation checklist.
Limited beta
Bring Carmen your first question.
Tell us which NetSuite task slows your team down. Let’s explore it together in the limited beta.
Ask about the beta
Select participation · Direct collaboration
The next chapter
Your ticket queue could use a Carmen.
IT issue or Operations roadblock? Imagine a clearer investigation, useful context and a next step your team can review.
Explore the Administrator roadmap →
Administrator tools are coming soon. Get availability news, Documentation updates and practical workflow tips.